Today, despite the dramatic changes in technology over the years, many law firms routinely find themselves navigating archaic processes. For instance, practicing attorneys handle as many as 100,000 sheets of stock copy paper per year, yes, paper.
DecisionQuest, was no different. Over the years, accumulating over 1000 different clients and cases, all with specific research related to various court cases, trials, and medical, legal, and community based details, data at DecisionQuest was imperative, and was growing fast. In 2015, they moved to “the Cloud”, but, the Cloud Solution they had in place was not Enterprise Class, over-priced, and carried very poor SLA’s.